All icons should convey a clear message regarding their purpose. But is this always the case? In this article, Claire Larsen takes a look at this question and shares the results of a short survey she conducted on the subject.
Category: UX
The Great Pop-Up Debate (and Other Dark UX Problems)
User-centered web design is an almighty doctrine, ruling over countless online businesses and website owners across the galaxy. With user experiences and conversions critical to a site’s success, developers are keen to create layouts that guide visitors to predetermined outcomes.
With such a legacy to uphold, the UX design canon can be used for good or evil — much like the Force of Star Wars lore.
Important Considerations for Live Chat
A recent study by Bold Software, one the main providers of Live Chat solutions, concluded that 38% of users making online purchases interacted with a live chat as published on emarkerter.com, so doing this well will certainly pay off.
When Bots Go Bad: Common UX Mistakes In Chatbot Design
Great chatbot UX can amuse customers into buying your product and loving your brand. Or they can piss them off the same way shitty customer support does.
As the full benefits of chatbots become more proven, most companies will deploy their own AI-assisted bots to augment their customer service, marketing, sales, product development and social media teams. Remember that user experience remains the key factor that will contribute to the success (or failure) of your chatbot strategy.
How to improve site navigation
Stripping a website to its barest form, ignoring for a moment, content which is only text and images, all a browsing experience is, is navigation. It’s clicking links that take you to other pages with more links. The main navigation of your site is such a crucial part of this as it represents the persistent doorway to the most important pages of your content.
Contrast Rebellion – to hell with low-contrast fonts!:
Beautifully done presentation advocaing better readability practices and well backed with authoritative links:
Useful Tools for Testing the Usability of Your Website
A collection of tools to help you track user actions: Useful Tools for Testing the Usability of Your Website
10 Usability Crimes You Really Shouldn’t Commit
This roundup of ten usability crimes highlights some of the most common mistakes or overlooked areas in web design and provides an alternative solution to help enhance the usability of your web site.
Best Practices for Hints and Validation in Web Forms
Great tips on how to make web forms easier to understand and fill out, perform validation without causing inconvenience to users, and handling validation errors.
Best Practices for Hints and Validation in Web Forms, by Kean Richmond
5 Ways Web Design Focuses on Usability
5 Ways Web Design Focuses on Usability, by Marisa Peacock
Solid, common sense tips on how to build web sites that are easy to find, access, navigate and interact with.